There are three support teams that have been set up to help you:
The Customer Support team will be able to assist with business queries. If you do not know the direct contact number for your Relationship Manager, Please call on 0330 156 0163.
The LedgerMaster Helpdesk team are designated to deal with technical queries you may have with the LedgerMaster application. The LedgerMaster Helpdesk team can be contacted by email to ledgermastercsu@barclays.com. They are available between 08:30 and 17:30 Monday to Friday.
New Customers who would like to open a facility/account with Sales Financing are able to contact 0800 015 8353, where a designated team can run through the best options to suit your business needs.
You can also visit the corporate website to see our products and solutions that can suit your business needs:
http://www.barclayscorporate.com/products-and-solutions/financing/working-capital.html
Please Note: The LedgerMaster Helpdesk operates an answerphone system for times when all our agents are engaged on other calls and for calls received outside our working hours*. A member of the LedgerMaster Helpdesk team will respond to your message at the earliest opportunity.
We are only able to assist persons who are set up as users on LedgerMaster, if you are not a user you will need to contact your Relationship Manager or their assistant to obtain access to the LedgerMaster application.
* Our working hours are Monday - Friday, 08:30-17:30